After making an enquiry, Essence Telford will send out a detailed information pack. Upon your request, a member of our friendly and caring team will visit to discuss our Live-In Care services.
During this visit we will create a Care Plan, a document that details your needs, wishes and desired outcomes from Serenity Always. In addition, we will discuss the qualities of the carer you are looking for – their skills, personality and any other personal preferences. All this information will be compiled and presented in a clear and concise plan.
Once a plan has been established, Essence Telford will use a specific matching system to find any suitable carers from your criteria. If we discover a companion that meets your requirements we can start your Live-In Care whenever you require! Don’t worry, our carers are fully qualified, have completed thorough employment checks and a DBS check.
If we do not find a match from our existing work force, Essence Telford will endeavor to recruit someone that meets your individual criteria.
After shortlisting candidates, we will provide you with their details so that you can make an informed decision on your Live-In carer. You have our full support during this phase and we are always on hand for any further information or queries that you may have. Once you have chosen a Live-In carer, we will offer them a position with Essence Telford and, upon accepting the position, we will conduct our thorough employment checks. Essence Telford we will manage their salary and all the other necessary employer responsibilities, leaving you to relax.